First Sight Vision Care has been busy over the last week setting up new processes to better serve you during this difficult time. We want you to know that these new processes will give you better access to care while we adhere to social distancing guidelines. In the event you should develop an eye emergency, we ask you call our office where we can provide you with solutions to help remedy your eye problem. Should you need an eye surgeon, we have close relationships with many in the area and we will get you seen in the most efficient manner.
Patient Care Services
- Telemedicine (NEW)
- In-Office Visit
- e-Visits via Patient Health Portal
Telemedicine
Facetime and Skype are both approved methods available at our office to assess eye emergencies that can be seen using video conferencing methods. Please keep in mind that this form of communication is only possible while HIPAA regulations have been relaxed due to the state of emergency. Please call our office to schedule an appointment. Insurance copays will apply.
In-Office
Should an internal exam of the eye be needed, we have office hours available. To ensure a safe visit to our office we have added additional protocols to prevent the spread of disease. Our current operating hours are M-F 9am-3pm.
- To reduce waiting room capacity, patients will only be allowed to enter the office. We kindly ask family members to wait in the car.
- FSVC team will be wearing facemask and gloves while delivering care.
- Every staff member and doctor will wash his or her hands prior to each patient exam.
- We always clean exam lane equipment between patients and now we are cleaning each exam room chair and counter between patients as well.
- Doorknobs, counters, and frames are disinfected frequently throughout the day.
- We will be greeting you with a welcoming wave and a smile in lieu of a handshake.
e-Vists
Our online portals provide access to your prescription and records. Should video conferencing not be available, you can also contact us via the health portal if you have questions about your eyes. e-visit consultations will require consent for treatment. Insurance copay’s will apply. Please contact our office to get login information and password reset if you would like access, www.revolutionphr.com.
Optical Services
We have scaled down our optical service at this time however we understand that broken glasses and contact lenses can pose a challenge and in some cases a risk to safety especially in individuals with high prescriptions. We are available to help when those emergency arises.
- We continue to offer free shipping of all new contact lens orders to your home
- Curbside Delivery of Contact Lens and Glasses pick-up
We hope these extra measures will ensure access to care and your continued trust in the team at First Sight Vision Care. We wish everyone health and safety during this time of uncertainty and we look forward to seeing you soon!
